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IS 2023 THE COMEBACK YEAR FOR EMAIL MARKETING?

In the face of tighter marketing budgets and shifting industry dynamics, marketers are being challenged to achieve more with less. Changes such as evolving cookie policies, the release of Google Analytics 4, and the impact of reduced commuting and shopping habits have created a storm of change within marketing departments. This is forcing marketers to adapt and prepare for the evolving landscape.

While many marketers were focusing on content creation and social media competition, email marketing vendors have transformed into Marketing Automation platforms behind the scenes.

The DMA UK’s “Consumer Email Tracker 2023” report revealed that consumer attitudes toward email brand messages have changed, with 32% finding them useful compared to 15% in 2021. Email remains a preferred channel for receiving offers, new products/services, and advice, making it a crucial part of marketing strategies.

Spotler introduced an interactive email marketing benchmark dashboard that allows marketers to analyze specific data related to their campaigns. This data indicates that personalized and targeted campaigns to niche audiences perform better than large ones.

As privacy concerns rise and third-party cookies become less reliable, having direct connections with audiences via email addresses becomes more valuable. This shift highlights the importance of owning an email address for direct communication, compared to relying on third-party platforms.

Email marketing supports customer loyalty and subscription growth by allowing for cost-effective nurturing of databases. With advanced segmentation and personalization, loyalty can be fostered by delivering tailored content based on user behavior.

To develop effective email marketing strategies, marketing teams need the right martech tools, skilled personnel, and a human-centric approach to data and insights. Some vendors are emphasizing “Software WITH a Service” to provide clients with comprehensive support and value from their investments.

Contrary to the perception of email marketing fading, technology vendors in 2023 are determined to show its continued relevance and effectiveness.

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