Technology

Has the digital age rewired our attention spans?

Beep. Ding. Buzz. Repeat. We’re bombarded by notifications in our ever-connected digital world. All the time.

At work and at home, multiple applications on multiple devices vie for our attention. It can take enormous concentration to focus on just one task. More often than not, our attention is divided between this and that and umpteen other things.

What exactly is this doing to our minds?

The internet age

Our modern world revolves around computers and the internet. It’s hard now to truly picture the pre-internet age. And yet this technology only represents a tiny speck in human history.

I’m just about old enough to remember a time when a computer was not a guaranteed household item. If you needed to find out how to do something, you’d tinker with it, ask someone, or read a manual. There was no Google to rescue you. Or to save you from using your own imagination, if you want to look at it another way.

Now we all carry a smartphone in our pockets. We have immediate access to a world of content. And we don’t need to go looking for it. It comes looking for us.

May I have your attention

We’ve all heard the phrase attention economy. Your attention = someone else’s profit. And that means your best interests are not the priority. Money is.

Online platforms want you to stay. You are algorithmically fed ‘content’ that is likely to make you personally keep scrolling and engaging. The more time you spend (or squander), the more ads you view, and the more data you provide. The system may be feeding you – but the really important thing is that you’re also feeding it.

And there’s a little trick to keep you hooked: brevity.

Let’s make this brief

How do you prefer to watch a TV series?

  • Chronologically in its entirety over a period of time.
  • In fragmented minute-long snippets, devoid of context or continuity.

The sane answer is the first one. Right? Despite that, many of us are now doing it the other way. The short video format popular in recent times on social media has us becoming increasingly accustomed to short snappy clips. And we might not even watch those in their entirety either. Scroll, scroll, scroll, scroll, scroll.

When these short-form videos first appeared on YouTube, I could not understand their purpose. At all. It was completely alien to me as a concept. Why would anyone want to watch a few seconds on a topic, instead of exploring it in-depth?

Turns out I wasn’t immune after all. This kind of content can be mind-numbingly addictive. You don’t just watch a clip or two – you scroll through dozens. And you absolutely do not feel good after it.

A trap in the face

So, here we are. Millions of us with our eyes glued to a tiny plastic rectangle, ignoring the world around us. Not really thinking. Just consuming.

The funny thing is, we know this is unhealthy. But awareness and reason are up against a powerful opponent: addiction. We’ve been tricked into craving the immediate blasts of dopamine that social media provides. Sitting on the train? Pull the phone out. Waiting for the kettle to boil? Pull the phone out. Doing anything that cuts off the stimuli even for a moment? Pull the phone out.

Mental overload

Our technology may have moved on in leaps and bounds, but we are still only human. Here’s the problem as highlighted by The Guardian:

“Our brains haven’t changed much over the centuries, but access to addictive things certainly has.”

Now let’s look at why all of this is bad. What effect is it having on our brains? Let’s ask the experts.

Gloria Mark, a professor of informatics with a PhD in psychology from Columbia University, found that people switch tasks on digital devices as frequently as every 47 seconds. Mentally we are bouncing around between tasks so much that it’s hard to imagine how we can deeply focus on any particular one.

And let’s get to the crunch: has all this led to a shortened attention span? The answer is maybe. There are some contested studies on the topic, and conflicting opinions on the severity of our collective distraction.

One thing that certainly appears to be true is that we are at the very least worried about the mental impact of our digital world. King’s College London found that half of UK adults believe their attention span is shorter these days. But it would be doomsaying to focus on the negative. KCL also found a lot of positivity regarding the world of information at our fingertips. The internet is neither all good or all bad.

Where do we go from here?

Let’s focus on social media and short-form content. My view is that these are having a net negative impact on us. They can steal our time and attention very easily. And while there is some level of human interaction, it’s usually superficial and often venomous. There are better, more productive, healthier things for us to be doing.

But let’s not kid ourselves that the past is better. Our modern world has its challenges, but it provides a comfortable existence for many of us. Technology will continue to develop and will only become increasingly interwined in our human lives.

This may sound like a crazy idea, but there’s always the option of a digital detox. Put down the phone for a day. Go outside. The internet will still be there when you get back, and maybe you won’t miss it as much as you think.

Email Design

It’s just a [colour] theory

Do you work in marketing? Then there’s a good chance you’ll have seen a colour theory chart like this one:

Colour theory chart

There are a few variations kicking about, and they can often be found doing the rounds on LinkedIn. These charts all follow much the same pattern: emotions are grouped by colours, and an assortment of brand logos are cherry-picked as examples.

The trouble is that it doesn’t take much scrutiny to spot weaknesses in the logic or think of contradictions. Ferrari with its yellow logo is in the optimism and warmth group, but I doubt anyone would argue against exciting and bold as better descriptors. Even their cars are rosso corsa. Or what about BBC News? It does have a red logo, and yet would seem more at home in the blue sector of emotions.

So, it’s easy to poke holes in this. Does that mean that colour theory (in marketing) is all wrong?

The age of oversimplification

The answer is no. It’s not all wrong. Things are rarely so black and white.

But we’ve inadvertently highlighted the problem. Social media is the land of brevity and bite-sized absolutes. Content candy is addictive, and reality is inconveniently complex. On an algorithm-driven platform like LinkedIn, engagement is valued above education.

Armchair psychology

On the topic of education: professional psychology is a field that demands years of study. I can’t claim to know the precise stats, but I’m willing to bet that ninety-nine point something percent of marketers are not qualified psychologists. Marketing techniques like split testing can certainly yield insight into customer behaviour but I would hesitate before labeling Monday’s A/B test as a psychological study.

Colour psychology is a subject that can fill a 764-page, professor-authored book. Is it possible to condense such an expansive topic into a meme-sized infographic?

Hue are you?

Let’s go back to a design and marketing perspective on this. Colour is certainly an intrinsic element of branding. It’s often a simple way to differentiate competing brands within a particular sector at a glance.

Back in the day, the big three UK mobile networks were Orange, O2 and Vodafone. The orange one, the blue one and the red one. I can’t say I ever thought of them as the friendly one, the dependable one and the passionate one.

The scope of these colours extends beyond the logos. Their websites and marketing in general predominately feature each colour. It’s colour-coded brand recognition.

A visual key change

Brands can capitalise on this colour familiarity. If there’s an important announcement to be made – perhaps a product launch or an off-topic statement – a one-off change of palette can be an effective attention-grabber.

Context is everything

Colour associations vary depending on context. A blue sky is positive, but feeling blue is not. Green can signify safety, but you wouldn’t want to be green around the gills.

Likewise, the colour of a brand’s logo or a piece of advertising is just one factor in the overall mood. An important one, of course, but one that contributes alongside typography and shape and imagery and tone of voice.

True colours

There is certainly an element of truth to these simple colour charts, but design is a broad, complex topic. It deserves better insight than like-farming posts for social media. The real world is far more colourful.